We can offer a refund on orders, and when you do send the piece back to us, you must be responsible for the shipping costs.
If you want to return or exchange the piece you ordered, you have 15 working days to let us know via e-mail, at firstname.lastname@example.org, where you present us with your reason, order number, and preference (exchange or return).
Once returned, we will examine the item to ensure it has not been worn/wash/used. If they were not worn/washed/used, we’ll refund you right away, after the process.
We will not accept returns after the 15th day of the item being delivered; Returns and exchanges do not apply on custom made pieces.
Before making the decision to purchase an item, please make sure you have read the whole description, checked the size guide, and checked all images. Every item is described extensively and should provide you with a thorough understanding of its characteristics.